Privacy Policy

At Absolute ELD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Electronic Logging Device (ELD) services, website, and mobile applications.

• Provide ELD services and ensure DOT compliance
• Generate Hours of Service reports and maintain driving records
• Process payments and manage your account
• Provide customer support and technical assistance
• Improve our services and develop new features
• Send important updates about regulations and service changes
• Comply with legal obligations and regulatory requirements

We may share your information in the following circumstances:

• Regulatory Compliance: With DOT, FMCSA, and other regulatory authorities as required by law
• Service Providers: With trusted third-party vendors who assist in providing our services
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Safety and Security: To protect the safety of drivers and the public

We implement industry-standard security measures to protect your information, including encryption, secure data transmission, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability
• File complaints with regulatory authorities

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. ELD data is typically retained for a minimum of 3 years as required by DOT regulations. Personal information may be retained longer if required by law or for legitimate business purposes.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.